Refund & Cancellation Policy

Placing an order on this website does not charge you. You pay by Venmo, Zelle or cash at pickup once your order is confirmed.

Text (385) 269-1357 or email contact@docendulce.com as early as you can. Because we buy ingredients and bake for each order, please tell us before the weekly order cutoff. Once baking has started we may not be able to change or cancel an order.

Sometimes we may need to cancel an order or offer a different time; we will email you. If you already paid for an order we cancel, we return your payment in full.

Tell us as soon as possible, ideally the same day, with a photo if you can. We will work with you on a replacement or a refund.

If you cannot make your pickup time, tell us and we will try to arrange another. Baked goods are perishable, so an order that is not picked up may not be refundable.

Refunds go back the same way you paid (Venmo, Zelle or cash). Questions: contact@docendulce.com or (385) 269-1357.